docusignapi - Multiple envelopes open concurrently in DocuSign embedded Send view -


We are building a DocuSign integration using the embedded send view. All documents should be sent from a company's email address so that customers can email us with any questions, they reach the group, no member. To enable this, we are sending all envelopes from a single DocuSign account.

We face a problem when many users open the envelopes in an embedded send view simultaneously - they are logged off because each DocuSign account can be opened only once in a single window.

Is there account setting to allow multiple embedded views to open at the same time?

Alternatively, we may need to send documents from different accounts so that many users can send envelopes at the same time. If this is true, is there a way to set up several document accounts with the same email address so that all of our customers receive the documents from the same email address?

There is a setting on the account backend (not visible to you at this time) that will allow multiple sessions Will allow you to use. It seems that this will solve your problem.

The answer given below will be the answer as well if you want to use multiple users under the same email.

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